Incoming call reception

Solution For SMEs

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*astDIAL Incoming Call Reception Solution is an IVR solution that captures your business calls (to the reception numbers) & transfers them to mobile numbers. So that you can attend them on the move. These mobile numbers can be altered based on days or hourly employee shifts.

The *astDIAL – Reception, eliminate the need of :

Installation of any PBX / Intercom servers
PRI line connection
Hiring 24X7 receptionist

*astDIAL Reception Features

IVR

Play a welcome message for your customers. Guide them to reach the right agent.

Call Recording

Record all the incoming calls For quality & monitoring. These call records are also Used for training new staff.

Call Reporting

Get complete report on calls, agent’s engagement, and Their performance

Instant Alert

On demand SMS/eMail Services to notify on the Missed calls. An early approach to call Back your customer can Win many businesses.

Sticky Agent

The system connects the caller to the same agent, provided agent picks the calls within a specified Time duration.

Friendly Portal

A user friendly web portal To maintain all your customer, Download reports, and voice files And access agent’s performances.

Start Converting Your Leads into Business

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**Why *astDIAL Reception for your business?**

Instant Setup

Affordable Pricing

Real-Time Reports

Voice mail

CRM Backed

99% Uptime

Functional Architecture

Features

Price

Mobile No#
Talk Time
Access talk time
IVR
SMS Credit(miss call alert)

Economic

Rs. 3000 /month

3
3,000 Mins
Rs. 1 / Min
Single Level
500

Custom

On Demand

on demand
on demand
on demand
on demand
on demand

Never miss an Incoming Business Call

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Client Testimonials

*astDial receptionist has helped our resort handle the high volumes of customer queries daily. The advanced reporting system, missed call alerts, and call recording features have made it easier to ensure no customer query is left unattended. Such a system has been very helpful to us and should be a standard in the hospitality industry to enhance customer satisfaction.

– Mr. Vishal Tony, Managing Director,
Welcome Heritage Ayatana, Coorg
(A part of the renowned ITC hotels group)

Benefits of astDIAL Incoming Call Reception Solution

Maximum attention to customer
Maximum availability at reception
Maximum flexibility to the agents

Minimum setup cost
Minimum Infrastructure cost
Minimum resistance to scale

*astCRM aim to offer cost-effective business communication solutions for its client to establish smooth & effective connections with startups and SMEs!

With our objective to support startups and SMEs in business communication, we have continuously monitored and worked towards developing multiple solutions with minimum infrastructure requirements. Our efforts and services not only save huge capital for the setup but also help in reducing the regular operational expenses of the business.

Using astDIAL Reception, a single telephone number capable of taking multiple calls is first organized and published.
Queues are first set, and then the IVR is set for the reception contact number.